© 2019 Momentum Matters

TRAINING SOLUTIONS 

Momentum Matters has expertise across a wide range of learning and development domains. These are not off the shelf solutions, but rather areas in which we have successfully delivered solutions for clients. All of our solutions start with a diagnosis of your needs and clarity around your end in mind before we start to build your course or programme.

LEADERSHIP DEVELOPMENT

 

Leadership is a process of social influence, which maximizes the efforts of others, towards the achievement of a goal. Can your leaders step back and see the big picture? Are they credible? Can they engage and influence others?

We can support you to develop the current and future leaders of your organisation.

MANAGEMENT DEVELOPMENT

 

How do your leaders manage teams? Manage others? Manage themselves? Do they get the right balance between managing tasks, developing relationships and influencing?

We can support you in developing your managers, supervisors and team leaders to allow them to deliver the results expected of them and their teams.

PERFORMANCE MANAGEMENT

 

How do I set clear expectations?

How do I give effective feedback?

How do I develop my team members?

How do I create a motivating environment?

We enable your people better manage performance and deliver the results your organisation needs.

COACH TRAINING

 

Coaching and mentoring are essential tools in developing skills and the right behaviours within your organisation.

We enable your people to coach and mentor and stretch the capability of those they lead.

CUSTOMER SERVICE

 

Great customer experiences are built on hospitality providers knowing what they want to achieve, what they have to do, how they have to do it and why they need to do it.

 

We enable your people to adopt the mindset and develop the skills  to deliver the customer experience you need to provide for your customers and guests.

PROJECT MANAGEMENT

 

Where are you going and how are you going to get there? Who's going to make sure you get where you need to be, on time and within budget?

 

We wil enable your non-project managers to become effective managers of projects who deliver as promised, on time and within budget.

CONFLICT MANAGEMENT

 

Does conflict have to escalate? Does it always have to have a winner and loser? Does it have to produce compromise which is often not the best possible result?

 

We can enable your people to have difficult conversations, to manage conflict effectively and to collaborate to produce lasting solutions.

TRAIN THE TRAINER

 

How do adults learn?  How do you diagnose learning needs and design training that meets those needs? How do you deliver training that works?

We work with new or existing trainers to make them great ones.

INFLUENCING OTHERS

 

Do you seek to understand or to be understood? Do you lead from the front or the back? Do people do things because they have to or because they want to?

 

Our Influencing workshops equip participants with a toolkit to engage others and influence them in a positive, sustainable manner.

PRESENTATION SKILLS

 

Do your people need to speak in front of others: colleagues, peers, customers? Can they construct and communicate their message effectively?

We enable your people to design and communicate their messages in a clear, articulate and persuasive manner.

TIME MANAGEMENT

 

Do your people know what is important to them? Can they identify and prioritise the urgent? Do they plan? Do they execute on a daily basis?

 

Our Time Management Toolkit will allow them to make better use of their time, deliver better results and to do so consistently.

MOTIVATION TOOLKIT

 

Is it the carrot and stick that works best or does motivation come from inside? Can you motivate someone or can you only create a motivating environment?

We enable supervisors and managers to understand what has been proven to motivate and to tailor their approaches for their teams.

MANAGING CHANGE

 

Change management isn't about the "change", it's about people and how they deal with transition - the journey required of them by the change.

 

We enable group, teams and managers to understand and facilitate this process and to better lead change initiatives in the workplace.

 

TEAM BUILDING SKILLS

 

Why are we here? Who are you? Where are we going and how will we decide? Who is going to do what and by when?

We enable new team leaders and leaders of new teams to understand how you build a team out of a group and the how to answer these key questions that their teams will have.

WHAT ELSE DO YOU NEED TO BUILD MOMENTUM?

We also offer a range of solutions not listed here. Call or email us today to arrange a meeting to explore your development needs.